Frequently Asked Questions
FAQ's
How to measure for a size for a Sterling Silver Bracelet?
Take a tape measure go 1″ down from the bottom of her palm of her hand. Measure from that point & don’t give any slack of the tape measure or too tight. Click here for more info.
What are Sterling Silver bracelets strung with?
Strung on a 49 inter woven wire & very durable!
How to clean & store Sterling Silver bracelets?
When not wearing any of your Jewelry pieces place in a zip lock bag to keep it away air. None of my jewerly pieces are water proof.
With all my Sterling Silver jewelry you will receive a cleaning cloth & instructions on how to clean & store your Jewelry pieces. Visit our sizing and cleaning page for more info.
What type of crystals used on the bracelets?
Swarovski Crystals Top of the line on Austrian Crystals
What if the bracelet breaks?
If your item is damaged within 60 days of your order date please email [email protected] and we will do what we can to help!
If any questions on custom orders.
Please call 602-279-4834 or email [email protected]
Changing an Order
Because each piece is custom made to order, once you check out, changes cannot be made!
How do you ship? And how long does an order take?
We Ship USPS Priority Mail. If needed sooner or a different carrier please contact us right after ordering.
Returns-copy of receipt?
*Sassy Silver Bead Designs does not offer returns on any item. Exchanges or store credit are permitted with 14 days from the date of the receipt.
*Items must be in the same condition as it was shipped to you.With NO WEAR! All our merchandise is new & unworn. If the return item is damaged, worn, or been altered, scratched , bent or otherwise not in the condition as it was sent to you it will not be accepted.
*All returns must be in the packaging & insured for the amount of purchase.
*We can not be responsible for loss or exchanged returned shipments. Please insure and package carefully
